king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
194,640 reviews

Reviews

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Dignity/Respect
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Staff

Reviews

 
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Review of Japonica Ward
12th April 2024


Every member of staff were fantastic

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Japonica Ward
12th April 2024


The hospital was very clean my bed was changed daily. Staff were happy and friendly. Its was a fabulous experience. Food also very good.

Suggested improvements
There’s nothing you could have done better.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Japonica Ward
12th April 2024


I couldn't fault the treatment I received. Every member of the team was kind and treated me with the utmost courtesy. Thank you to everyone concerned in my care.

Suggested improvements
The only thing I could think which would have improved my care would have been more access to fresh fruit and vegetables - a salad with a main meal or berries with breakfast perhaps? I know there are cost implications, but I did miss this during my stay.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Heather Ward
12th April 2024


In my case, all the staff acted promptly, and very clear communication and provided all necessary treatments to recover. I was treated really well, I was happy with the services to be honest

Suggested improvements
None as of now

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Fern Ward
12th April 2024


Completed on behalf of my mother. Overall a very poor experience. Had to battle to speak to staff or medical teams. Ward Sister (Sarah) may wish to review her attitude. Staff need to involve family more with discharge planning. Very little information provided and person was sent home with very little equipment. The only team member who has was helpful was the physiotherapist.

Suggested improvements
A lot! Basic understanding and empathy. Understand family may be concerned especially when patient has dementia, therefore can not share what has been said. Ward Sister lacked empathy and was very uncaring

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
12th April 2024


Other than a lengthy wait after my appointment time, (due to having one fewer doctor on duty), I found staff friendly and approachable, and I was able to understand test findings and discuss further steps. Thank you

Suggested improvements
We were not offered a buzzer when we arrived, even though reception staff were aware of the delay. We only knew this was an option when we overheard other patients being offered one. We therefore spent around an hour and a half in the waiting area when we could have gone elsewhere for refreshments.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Chest Clinic
12th April 2024


I did not see a doctor.

Suggested improvements
After care communications would be nice to set a person's mind at ease.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of KGH - Integrated Therapy Outpatients
11th April 2024


When I was eventually referred for treatment all avenues of treatment were offered fairly quickly. Luckily the treatment was quite successful and has reduced my pain considerably. I was also given advise on how to stop the problem from returning & what to do if it does.

Suggested improvements
This problem has been ongoing since 2019 and I have been seen by many people before finding someone that has been able to help. This has been very frustrating and hard coping with the pain.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of KGH - Integrated Therapy Outpatients
11th April 2024


I was seen by Rohan today in the Physiotherapy Dept at KGH. He was excellent, kind, helpful and caring. If it is possible I would love to have him deal with my other physiotherapy sessions for weight bearing exercises, that Dr Daniels has recommended I have, as I will not be having the Calcium injections due to extremely bad reactions I have to nearly all injections. I highly recommend Rohan as a physiotherapist. A Very happy patient.

Suggested improvements
Nothing, as he was excellent.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Adult Day Care Unit
10th April 2024


I could not have asked for better care, all the staff were fantastic, caring, and very informative and empathetic nothing was too much trouble. Best NHS experience ever Thank you

Suggested improvements
Nothing could have been better everything was perfect.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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